Insurance

Activate Podiatry offer our services for self-funding patients and also through a number of insurance companies. It's important to note that each insurance provider has its own rules and requirements. Some may require a pre-authorisation code before treatment, while others may not. Additionally, certain providers may ask for a GP's referral or opinion prior to proceeding with treatment. Please check with your insurer for specific details regarding your coverage. Below, I’ll outline more information on the policies of individual insurance companies.

BUPA

BUPA requires pre-authorisation before you can arrange your appointment.

It is your responsibility to contact BUPA and obtain the necessary pre-authorisation for the relevant codes before your appointment. Activate Podiatry cannot liaise with BUPA on your behalf. If you do not secure pre-authorisation, you will be responsible for any charges at our self-pay rates.

If you have any questions about your policy coverage, please contact BUPA before your appointment.

Rob Payne BUPA ID: 30049880

BUPA procedure codes:

Initial consultation: AA145
Follow up consultation: AA641
Musculoskeletal (MSK) with Gait Analysis: AA641 + AA365
Nail Surgery: AA628. When attending for nail surgery please ensure that you also request at least 2 x AA641 (Follow-up) appointments to be authorised.

Vitality

Vitality may allow you to self-fund your initial appointment and then claim the costs back. However, it's essential to check your policy details with Vitality beforehand to confirm coverage and to see if a GP or consultant referral is needed. You can reach Vitality at 0345 602 3523 or through their website.

To avoid any unexpected costs, make sure to verify all requirements before booking your appointment. If Vitality does not cover your consultation fees, any invoices will need to be settled directly by you. Activate Podiatry cannot contact your insurance company on your behalf.

Rob Payne Vitality ID: SP079382

Vitality procedure codes:

Initial consultation: No code required – Pre-authorisation only.
Follow-up consultation: No code required – Pre-authorisation only.
Nail surgery: Per toe operated patients will need to pre-authorise the following: S7010. This code includes local anaesthesia and phenol.

AVIVA

Aviva patients will need a pre-authorisation code before booking an appointment. You can reach Aviva at 0800 068 3827.

It is your responsibility to inform Aviva and obtain a pre-authorisation number before each consultation.

Activate Podiatry cannot contact your insurance provider on your behalf.

Please make sure you understand your policy excess and ensure all necessary procedure codes are included when seeking authorisation.

Rob Payne AVIVA ID: 600172313

AVIVA procedure codes:

AVIVA initial consultation: No code required.
AVIVA follow up consultation: No code required.
AVIVA Musculoskeletal (MSK)/Gait Analysis: No code required.
AVIVA nail surgery: S7010
AVIVA Local anaesthesia: AC100

Healix

For Healix patients, a pre-authorisation code may be necessary before booking an appointment. Healix may allow reimbursements and could also cover the cost of orthotics, but it's important to verify the details of your specific policy beforehand. Please contact Healix directly to confirm what is covered under your plan.

It’s your responsibility to secure pre-authorisation if required, as Activate Podiatry cannot communicate with your insurance provider on your behalf.

Make sure you fully understand your policy details, including any reimbursement options or coverage for orthotics, and confirm the relevant procedure codes when arranging authorisation.

Cigna

For Cigna patients, a pre-authorisation code may be required before booking an appointment. Although Activate Podiatry accepts self-referrals, Cigna may require a GP or consultant referral depending on your policy. To ensure you're covered, please contact Cigna directly to confirm the requirements for your plan.

It's your responsibility to secure a pre-authorisation number before each appointment, as Activate Podiatry cannot communicate with your insurance provider on your behalf.

Make sure you understand your policy details, including any excess, and ensure all relevant procedure codes are included in your pre-authorisation request.

CIGNA procedure codes:

Initial consultation: No code required.
Follow up consultation: No code required.
Musculoskeletal (MSK)/Gait Analysis : No code required.
Nail surgery: S7010
Local anaesthesia: AC100

WPA

For WPA Insurance patients, a pre-authorisation code is typically needed before booking an appointment.

While Activate Podiatry welcomes self-referrals, WPA may require a GP or consultant referral, depending on your specific policy. To avoid any surprises, please contact WPA directly to confirm what is necessary for your coverage. You can speak to WPA on 0345 122 3100.

It is your responsibility to obtain pre-authorisation prior to each consultation, as Activate Podiatry cannot liaise with your insurance provider.

Please ensure you fully understand your policy, including any applicable excess, and include all necessary procedure codes when requesting authorisation.

Rob Payne WPA ID: 920958961

Westfield

For Westfield Health patients, you can pay for your treatment upfront and then claim reimbursement. Keep in mind that depending on your coverage, there may be an excess, and Westfield may not cover the full amount. It's best to check with Westfield in advance to understand your specific reimbursement limits.

To make a claim, you will need my HCPC number (CH34231) and a receipt from Activate Podiatry. Make sure to clarify the details of your coverage with Westfield before your appointment to avoid any unexpected costs.

Simply Health

For Simply Health patients, you can pay for your treatment upfront and then submit a claim for reimbursement. Be aware that your coverage may include an excess, and Simply Health might not cover the full treatment cost. It’s advisable to contact Simply Health beforehand to understand your specific reimbursement limits.

To file a claim, you will need my HCPC number (CH34231) and a receipt from Activate Podiatry.

You can typically claim podiatry treatment costs through Simply Health’s app or online portal. A GP referral may be required depending on your policy, so it’s crucial to verify this detail before attending your appointment. To confirm your coverage and any additional requirements, please call Simply Health directly at 0800 197 6999.